Frequently Asked Questions

Q: What is included in the trailer rental?
A: Everything inside the trailer is included with your booking — from large items like chandeliers, backdrops, and umbrellas to vintage treasures such as candlesticks, crystal votives, draping, and string lighting. You have the freedom to use as much or as little as you wish, all for one flat fee.

Q: How much does it cost to rent the trailer?
A: The trailer rental is $3,000 per event, regardless of wedding size or how many items you choose to use. If you book in full you will receive a 5% discount!

Q: Do you rent out individual items or offer smaller packages?
A: No. The trailer is only available as a complete rental package. We do not rent out individual pieces, remove items from the trailer, or provide discounts for smaller weddings. The trailer is what it is — fully stocked and ready to elevate your day.

Q: How does pickup and return work?
A: You may pick up the trailer the day before your event and return it the day after. Extended rental periods may be available by special arrangement and may incur additional fees.

Q: How do I book the trailer?
A: You can reserve your date by paying either:

  • A non-refundable $500 deposit, or

  • The full rental fee up front, which includes a 5% discount.

Once your booking is placed, you’ll receive a confirmation email. A team member will follow up within 48 hours to go over your contract and details.

Q: What is your cancellation policy?
A:

  • Deposits are non-refundable.

  • If you pay in full and need to cancel, you’ll be refunded the amount paid minus $500.

Q: Is a damage deposit required?
A: Yes. A $1,000 refundable damage deposit is required as security against loss, damage, or late return. This is collected at pickup by credit card pre-authorization (similar to a hotel hold). If everything is returned in good condition, the hold is released within 7 business days.

Q: Is the trailer GPS tracked?
A: Yes. For security and theft prevention, the trailer is equipped with GPS tracking technology.

Q: How do I know everything has been returned properly?
A: At pickup and drop-off, you’ll review and sign a condition and inventory checklist. This ensures complete transparency about what’s included and the condition of both the trailer and items.

Q: What happens if something is broken or missing?
A: Any damaged or missing items will be deducted from your damage deposit at their fair market replacement or repair value if deemed necessary. We understand that accidents happen and these things will be evaluated on a case by case basis. 

Q: What are the cleaning expectations?
A: We require that all dining items returned washed. Linens however you may place in the dirty linens bin that is in the trailers. If other textiles like drapery gets dirty please place those in the bin as well and we will look after those.

Q: Can you help with setup or styling?
A: At this time, the trailer is offered as a rental only. Clients are responsible for setup, teardown, and transport of items. If you require additional support, we are happy to recommend trusted local vendors.